Please review our policy below before making a return or exchange:

Exchanges

We offer exchanges if you have purchased the wrong size. The item must meet the following conditions:

• Unworn and in its original condition
• Returned in the same packaging it was received in

We will exchange your item for the correct size of the same product, subject to availability.

Damaged Items

If you receive a damaged product, we will offer an exchange for the same item. Please contact us immediately upon receiving the damaged product.

No Refunds

We do not offer refunds. Only exchanges are permitted under the conditions mentioned above.

How to Request an Exchange

To initiate an exchange, please visit the Contact section on our website. Our team will respond to your request within 24 hours.

Shipping Policy

UK Shipping

Our team aims to deliver your order within 2-5 working days.

International Shipping

For international orders, delivery typically takes 5-12 working days, depending on the destination.

Customs & Duties

For international orders, customers are responsible for any customs fees or import duties that may apply. My World does not cover these costs. Please check with your local customs authority for more details on potential charges.